Trauma & Tools:
Cloud Nine tents are designed to offer high quality, thoughtful features, and fair pricing. We focus on durable materials, simple setups, and practical designs—without inflated prices or unnecessary gimmicks.
Our tents are manufactured overseas in vetted facilities and inspected to meet our quality standards before delivery.
Our tents fit most vehicles equipped with a properly rated roof rack or bed rack, including SUVs, trucks, vans, and many crossovers.
If you’re unsure, reach out with:
• Vehicle year, make, and model
• Roof rack brand and load rating
We’re happy to help confirm compatibility.
You’ll need a rack that meets the dynamic and static load requirements of a rooftop tent. Most aftermarket racks are compatible, but factory racks may not always be sufficient.
Cloud Nine Camping Company sells rooftop tents as a product only.
Installation may be performed by:
• The customer
• An independent third-party installer
• A local partner location (if offered)
We do not perform, supervise, or control installation services.
Yes. Some partner locations or third-party installers may offer installation for a separate fee paid directly to them.
No. Installation fees (if any) are separate and handled directly with the installer.
Cloud Nine Camping Company sells rooftop tents as a product only. Installation services, if offered, are provided by independent third parties or completed by the customer. Cloud Nine Camping Company does not perform, supervise, or control installation work and is not responsible for installation methods, labor, or workmanship.
Customers are responsible for confirming vehicle and roof rack compatibility and ensuring installation follows manufacturer guidelines.
We ship throughout the continental United States. If you’re outside the lower 48, contact us for options.
Most orders ship within a few business days, depending on inventory and location. Transit times vary by region.
Yes. Select partner locations and regional inventory may offer local pickup. Availability varies by location.
Returns are accepted on unused, uninstalled tents within the return window. Shipping and restocking fees may apply. Please contact us before returning any product.
Yes. All Cloud Nine tents include a manufacturer’s warranty covering defects in materials and workmanship under normal use.
The warranty does not cover:
• Improper installation
• Accidents or misuse
• Normal wear and tear
Yes, many customers do. Be mindful of vehicle height, roof load limits, and fuel economy.
Our tents are made with weather-resistant materials and are designed to handle rain and wind when properly set up.
Yes. Cold-weather performance depends on conditions, bedding, and personal comfort. Always use common-sense safety practices.
Cloud Nine tents are designed to offer high quality, thoughtful features, and fair pricing. We focus on durable materials, simple setups, and practical designs—without inflated prices or unnecessary gimmicks.
Our tents are manufactured overseas in vetted facilities and inspected to meet our quality standards before delivery.
Our tents fit most vehicles equipped with a properly rated roof rack or bed rack, including SUVs, trucks, vans, and many crossovers.
If you’re unsure, reach out with:
• Vehicle year, make, and model
• Roof rack brand and load rating
We’re happy to help confirm compatibility.
You’ll need a rack that meets the dynamic and static load requirements of a rooftop tent. Most aftermarket racks are compatible, but factory racks may not always be sufficient.
Cloud Nine Camping Company sells rooftop tents as a product only.
Installation may be performed by:
• The customer
• An independent third-party installer
• A local partner location (if offered)
We do not perform, supervise, or control installation services.
Yes. Some partner locations or third-party installers may offer installation for a separate fee paid directly to them.
No. Installation fees (if any) are separate and handled directly with the installer.
Cloud Nine Camping Company sells rooftop tents as a product only. Installation services, if offered, are provided by independent third parties or completed by the customer. Cloud Nine Camping Company does not perform, supervise, or control installation work and is not responsible for installation methods, labor, or workmanship.
Customers are responsible for confirming vehicle and roof rack compatibility and ensuring installation follows manufacturer guidelines.
We ship throughout the continental United States. If you’re outside the lower 48, contact us for options.
Most orders ship within a few business days, depending on inventory and location. Transit times vary by region.
Yes. Select partner locations and regional inventory may offer local pickup. Availability varies by location.
Returns are accepted on unused, uninstalled tents within the return window. Shipping and restocking fees may apply. Please contact us before returning any product.
Yes. All Cloud Nine tents include a manufacturer’s warranty covering defects in materials and workmanship under normal use.
The warranty does not cover:
• Improper installation
• Accidents or misuse
• Normal wear and tear
Yes, many customers do. Be mindful of vehicle height, roof load limits, and fuel economy.
Our tents are made with weather-resistant materials and are designed to handle rain and wind when properly set up.
Yes. Cold-weather performance depends on conditions, bedding, and personal comfort. Always use common-sense safety practices.